Policy center

Clear rules make better orders.

Read the important terms before payment, then keep the final order confirmation for your records.

Your local rights remainThese policies do not remove mandatory consumer protections that apply to you.

Refund policy

When a digital order may qualify for restoration, replacement or refund.

How access, invitations and setup details move from confirmation to handover.

What information is used to answer enquiries, arrange delivery and support orders.

The rules for browsing the catalog, requesting a quote and accepting an order.

Three useful habits

Names can be similar. Check the tier, duration, quantity and delivery method.

Your written confirmation helps both sides resolve a question quickly.

Send useful evidence without exposing passwords or one-time codes.